ISTQB Prep
Learning Tool
Prepare Smarter for ISTQB® Certification Exams with ISTQB Prep
ISTQB Prep is an AI-powered exam preparation platform designed to help you succeed in live ISTQB® certification exams. Currently available for both the ISTQB® Certified Tester Foundation Level (CTFL) 4.0 and the ISTQB® Certified Tester – AI Testing (CT-GenAI) exams, ISTQB Prep gives you the tools to prepare smarter and pass with confidence.
Why Choose ISTQB Prep?
This intelligent platform offers a comprehensive suite of features tailored to your exam preparation needs:
Realistic exam simulations
AI-driven feedback
Personalized learning paths
Mock questions with detailed explanations
Performance analytics and progress tracking
Whether you're studying independently or participating in an accredited ISTQB® training course, ISTQB Prep supports your success every step of the way.
Special Bundle Offer: Save 50% on ISTQB Prep
Purchase your ISTQB® CTFL 4.0 or ISTQB® CT-GenAI exam along with ISTQB Prep and receive 50% off the Prep platform. Follow the links to our certification pages to access this exclusive offer.
Language Availability
CTFL 4.0: English, German, French and Spanish
CT-GenAI: English (French and German coming soon!)
Select your preferred language within the ISTQB Prep platform.
Who is the ISTQB Prep For?
Candidates preparing for the ISTQB® CTFL 4.0 or CT-GenAI exams:
Whether you're self-studying, using e-learning, or completing an accredited training course.
ISTQB® Accredited Training Providers:
Enhance your course offerings with high-quality exam simulations and AI-powered practice tools.
Key Features of ISTQB Prep
Realistic Exam Simulations
Timed, multiple-choice questions aligned with the official ISTQB® syllabus
Practice using official ISTQB® sample exam formats
Simulates the real exam environment to reduce test-day anxiety
Personalized Learning
Adaptive learning paths that focus on your weakest areas
Intelligent AI customizes your exam preparation experience for maximum efficiency
AI-Driven Feedback
Instant answer explanations
Understand the logic behind correct and incorrect options
Reinforce concepts and fix misconceptions in real-time
Progress Tracking & Analytics
Interactive dashboard: your personal Exam Readiness Hub
Visual tracking to monitor improvements
Reports highlight strengths and areas that need more focus
User-Friendly Interface
Intuitive design makes study sessions efficient and stress-free
How to Get Started with ISTQB Prep
Step 1: Purchase Your Voucher
Add ISTQB Prep to your cart here
Visit our CTFL 4.0 or CT-GenAI pages to bundle with your exam and get 50% off
Step 2: Redeem and Start Practicing
Vouchers are valid for 12 months
You get 30 days of full access from the date of redemption
How will using the ISTQB Prep platform benefit me?
The ISTQB Prep platform has been designed to support anyone who wants to prepare and practice for the live exam questions in the ISTQB® Certified Tester Foundation Level (CTFL 4.0) certification and ISTQB® Certified Tester – Testing with Generative AI (CT-GenAI).
It offers multiple benefits:
Boost Confidence: Real-time feedback and explanations build a strong understanding, reducing exam stress.
Master the Content: Gain a deeper comprehension of ISTQB (® concepts through AI-guided learning to support your exam preparation.
Flexible practice: at your own pace, anytime.
Maximize Success: Increase your chances of passing the ISTQB® exam with targeted preparation using well-curated practice questions.
What other certifications can you recommend?
CTFL 4.0 is the prerequisite to other Specialist and Advanced Level certifications within the ISTQB® Certified Tester Scheme. Find out more here.
Also, consider the ISTQB® Add-On Practical Tester by A4Q for more hands-on experience in applying testing techniques.
US$115.35
ISTQB® Add-On Practical Tester by A4Q Certification Exam
Exam
Exam Method: Remote Proctor
Language: EN, DE, FR
Exam Method: Remote Proctor
Language: EN, DE, FR
You can find out more and order the ISTQB® Add-On Practical Tester by A4Q certification on this page. You can order the ISTQB® Add-On Practical Tester by A4Q learning tool here!
We recommend you add both to your cart as a package!
The ISTQB® Add-On Practical Tester by A4Q is an AI-based solution to developing and embedding professional software testing skills:
The ISTQB® Add-On Practical Tester by A4Q certification exam uniquely validates your know-how and verifies your practical ability.
The powerful AI-driven ISTQB® Add-On Practical Tester by A4Q learning tool accelerates learning with real-world scenarios and comprehensive feedback mechanisms.
The ISTQB® Add-On Practical Tester by A4Q certification is ISTQB® endorsed and recognized as such within the ISTQB® portfolio. The ISTQB® Add-On Practical Tester by A4Q certification (learning tool and exam) complements the ISTQB® Certified Tester Foundation Level.
The ISTQB® Add-On Practical Tester by A4Q Exam
Unlike standard knowledge-based multiple-choice question (MCQ) exams, the ISTQB® Add-On Practical Tester by A4Q exam assesses your competency. To succeed in the exam, you must correctly apply testing techniques, and create test cases, defect reports etc. as detailed in the syllabus. You input your answers to the questions as free text (e.g., for an Equivalence Partitioning question identifying the valid or invalid partitions) there will be no MCQ options to choose from, you need to apply your knowledge.
How do I obtain the ISTQB® Add-On Practical Tester by A4Q certification?
You can gain an ISTQB® Add-On Practical Tester by A4Q certification by successfully passing the ISTQB® Add-On Practical Tester by A4Q exam.
You can prepare for the certification exam by
Attending a training course where trainers will provide expert guidance incorporating the ISTQB® Add-On Practical Tester by A4Q learning tool.
Using the ISTQB® Add-On Practical Tester by A4Q learning tool for self-paced learning and practice.
What are the entry requirements for the ISTQB® Add-On Practical Tester by A4Q?
To gain the most benefit from the ISTQB® Add-On Practical Tester by A4Q, the ISTQB® Certified Tester Foundation Level (CTFL) certification is highly recommended. The ISTQB® Add-On Practical Tester by A4Q aligns with the ISTQB Certified Tester scheme and uses the same glossary terms and wording. However, holding the ISTQB® CTFL is not a prerequisite for passing the ISTQB® Add-On Practical Tester by A4Q exam.
How does the ISTQB® Add-On Practical Tester by A4Q benefit me?
Demonstrate your competency and ability to apply testing knowledge by passing the ISTQB® Add-On Practical Tester by A4Q exam.
Upskill or cross-skill for a role in testing - whether you are new to testing, progressing your testing career, or updating your testing skills, the ISTQB® Add-On Practical Tester by A4Q will help you to develop and showcase your skills.
By utilizing the ISTQB® Add-On Practical Tester by A4Q Learning tool you will be experienced in:
Applying black box testing techniques (Boundary Value Analysis, Equivalence Partitioning, State Transition, and Decision Tables) to create and execute effective test cases efficiently.
Using estimation techniques accurately to enhance the overall efficacy and productivity of the testing process.
Preparing a defect report
Identifying and addressing issues early in the development lifecycle using test case prioritization and Acceptance Test-Driven Development.
For organizations, the ISTQB® Add-On Practical Tester by A4Q certification will help to reassure as your professionals have been assessed against their ability to apply know-how.
For training providers, extend your training portfolio to prepare learners for the testing challenges they'll face on the job which today’s employers value more than ever.
Who is the ISTQB® Add-On Practical Tester by A4Q for?
The ISTQB® Add-On Practical Tester by A4Q is ideal for anyone who wants to develop practical testing skills including:
Software testers
Test analysts, test developers, test managers
Software developers
Product managers, quality managers, development managers
Managers who want to develop a deeper understanding of the work of their team
It will deepen understanding, embed knowledge, and give you hands-on practice.
ISTQB® Add-On Practical Tester by A4Q is a practical next step for anyone holding the ISTQB® Certified Tester Foundation Level qualification.
What other certifications can you recommend?
ISTQB® Certified Tester Foundation Level 4.0 (CTFL 4.0) – this is highly recommended. If you have the ISTQB® CTFL 4.0, you are eligible to move onto the ISTQB® Advanced Level and Specialist certifications. You can explore the ISTQB portfolio by visiting the official ISTQB website
A4Q Certified Selenium 4 Tester Foundation Certification
A4Q Foundation Level Tester for Appium Certification
A4Q Software Development Engineer in Test (SDET) Foundation Level Certification
ISTQB® Add-On Practical Tester by A4Q is not a pre-requisite for these, but it will help you as you will have consolidated your Foundation level knowledge with practical application.
US$262.17
ISTQB® Add-On Practical Tester by A4Q Learning Tool
Learning Tool
You can find out more and order the ISTQB® Add-On Practical Tester by A4Q Learning Tool for AI-powered skills based learning on this page. You can order the ISTQB® Add-On Practical Tester by A4Q Certification Exam here! We recommend you add both to your cart as a package!
Note: The learning tool is available in English, German, Spanish and French. You can select your preferred language within the tool.
The ISTQB® Add-On Practical Tester by A4Q is an AI-based solution to developing and embedding professional software testing skills:
The powerful AI-driven ISTQB® Add-On Practical Tester by A4Q learning tool accelerates learning with real-world scenarios and comprehensive feedback mechanisms.
The ISTQB® Add-On Practical Tester by A4Q certification exam uniquely validates your know-how and verifies your practical ability.
With interactive modules, hands-on exercises, and dynamic feedback the ISTQB® Add-On Practical Tester by A4Q learning tool will help you practice and support you to become more proficient in using core testing principles and techniques as defined in the ISTQB® Add-On Practical Tester by A4Q syllabus:
Apply black box testing techniques (Boundary Value Analysis, Equivalence Partitioning, State Transition, and Decision Tables) to create and execute effective test cases efficiently.
Use estimation techniques accurately to enhance the overall efficacy and productivity of the testing process.
Prepare comprehensive defect reports that support improved communication with development teams, facilitate quicker resolutions, and contribute to the overall quality of the product.
Identify and address issues early in the development lifecycle with strategies such as Test Case Prioritization and Acceptance Test-Driven Development.
The ISTQB® Add-On Practical Tester by A4Q provides a roadmap for learners to develop a comprehensive toolkit of testing skills applicable to real-world situations. The ISTQB® Add-On Practical Tester by A4Q complements the ISTQB® Certified Tester Foundation Level 4.0 (CTFL 4.0).
How do I access the ISTQB® Add-On Practical Tester by A4Q Learning Tool?
Once you have purchased your ISTQB® Add-On Practical Tester by A4Q learning tool access we will send you a link to the Tool and a voucher code. You will need to create an account and then you can redeem your voucher.
Your access will be available from 30 days from the point you redeem your voucher.
How do I obtain the ISTQB® Add-On Practical Tester by A4Q certification?
You can gain an ISTQB® Add-On Practical Tester by A4Q certification by successfully passing the ISTQB® Add-On Practical Tester by A4Q exam.
You can prepare for the certification exam by
Using the ISTQB® Add-On Practical Tester by A4Q learning tool for self-paced learning and practice.
Attending a training course where trainers will provide expert guidance incorporating the ISTQB® Add-On Practical Tester by A4Q learning tool.
How does the ISTQB® Add-On Practical Tester by A4Q learning tool benefit me?
For Individuals and testing professionals, the ISTQB® Add-On Practical Tester by A4Q Learning Tool will:
Provide expertly developed content which will deepen your understanding of black box techniques, defect reports, test prioritization, estimation and writing test cases.
Give you an opportunity to practice applying theoretical concepts in real-world scenarios, so you are better equipped to perform testing activities.
Help you to focus your learning through AI driven feedback mechanisms.
Teach you to select and use techniques and approaches that will elevate your contribution to your team.
The ISTQB® Add-On Practical Tester by A4Q learning tool will help you to prepare for the ISTQB® Add-On Practical Tester by A4Q certification exam.
For organizations, the ISTQB® Add-On Practical Tester by A4Q learning tool will:
Prepare learners to become proficient testers who can contribute more effectively to the workplace.
Upskill and cross-skill within the organization to fill testing skills gaps.
Improve testing skills within the organization to deliver high-quality software products.
Foster a mindset of continuous learning and adaptability by encouraging the analytical skills necessary to adapt to new challenges and technologies.
For training providers, the ISTQB® Add-On Practical Tester by A4Q will:
Prepare learners for the testing challenges they will face on the job which today’s employers value more than ever.
Equip learners with the skills and confidence to transition into Advanced or Specialist training seamlessly.
Offer a complimentary course to the ISTQB® Certified Tester Foundation Level 4.0 (CTFL 4.0) and offers compelling additional value for your customers.
Who is the ISTQB® Add-On Practical Tester by A4Q learning tool and certification for?
The ISTQB® Add-On Practical Tester by A4Q learning tool is ideal for anyone who wants to develop practical testing skills. It will deepen understanding, embed knowledge, and give you hands-on practice.
The ISTQB® Add-On Practical Tester by A4Q certification exam will attest to your ability to apply testing skills (black box techniques, test case creation and execution, estimation, test prioritization etc.)
It complements the ISTQB® Certified Tester Foundation Level qualification.
What certifications can you recommend?
ISTQB® Add-On Practical Tester by A4Q Certification Exam
ISTQB® Certified Tester Foundation Level 4.0 (CTFL 4.0)
A4Q Certified Selenium 4 Tester Foundation Certification
A4Q Foundation Level Tester for Appium Certification
A4Q Software Development Engineer in Test (SDET) Foundation Level Certification
US$115.35
A4Q Certified Selenium 4 Tester Foundation v3.0
Exam
Exam Method: Test Center, Remote Proctor
Language: EN
Exam Method: Test Center, Remote Proctor
Language: EN
Selenium, an open source suite of tools and libraries, is one of the most popular test automation frameworks used by testers and developers around the world to automate web browser testing. The latest release of the A4Q Certified Selenium 4 Tester Foundation certification considers Selenium 4 and uses Python and Java as reference languages.
The A4Q Certified Selenium 4 Tester Foundation certification connects relevant test automation theory with practical application for the effective use of Selenium in creating automated tests for web applications. It is aimed at test professionals, test automation engineers, and developers who desire an understanding of how to design, implement and maintain automated solutions using Selenium. The syllabus covers:
An Introduction to Test Automation; Test Automation Solutions Design, Page Pattern, Keyword Driven and Data Driven Automation Solutions
Automation Web Technologies; Webpage Architecture, HTML, Rendering, Tree Structure, DOM, Locators, XPath (Operators, Axes, Relative and Absolute), and CSS
Selenium Automation Tools; Selenium IDE, Selenium Grid and the Selenium WebDriver Ecosystem (Architecture, Browser Controllers, Headless Test Automation)
Using Selenium WebDriver: Managing Selenium Libraries, WebDriver Initialization, Start, Test Assertions, Test Termination, Test Reporting, Using the Selenium GUI Interface, Selenium and Performance Testing, Parallelism of Tests. Machine Learning and Test Automation, Self-Healing Tests, Static and Dynamic Wait Mechanism, Test Scripts Acceptance Criteria, Choice of Selectors and Locators
Implementation of Test Automation in an organization
Adapting a Selenium Test Automation Suite (TAS)
NOTE: The updated Selenium 4 (v3.0) exam has been available exclusively as a remote exam since February 3, 2025. If you wish to take the previous version (Selenium 4 v2.0), either as a remote exam or at a test center, please contact exam@isqi.org.
How do I obtain the A4Q Certified Selenium 4 Tester Foundation certification?
To be certified you must pass the A4Q Certified Selenium 4 Tester Foundation exam. We recommend that you attend a training course with an accredited A4Q Certified Selenium 4 Tester Foundation training course provider; participants will have relevant content and topics clearly explained and taught to them with a high level of hands-on practical learning.
For those wishing to self-study and apply for direct entry we recommend that you:
Study all sections of the syllabus: the exam will be based on the syllabus content
Practice your skills with one of the practical exercises (Java or Python) that have been developed to supplement the syllabus.
You can also test your knowledge without obligation and free of charge before taking the exam by Selenium 4 online mock exam
Note: The exam will be independent of the programming language
What are the entry requirements?
Candidates should have basic programming knowledge in Java with Maven or basic programming knowledge in Python.
How does this certification benefit me?
With the A4Q Certified Selenium 4 Tester Foundation certification:
You will have an independent, internationally recognized certification as proof of expertise in the field of test automation with Selenium.
You will have an understanding of Selenium automation tools
You will have an understanding of the different Test Automation Strategy (TAS) that can be implemented using Selenium tools
You will have an understanding of the underlying web technologies and how they are used on Selenium
You will understand how to adopt the best practices when on boarding Selenium automation projects
You will know how to maximize the return on investment for automation projects
You should be able to run Selenium WebDriver tests without supervision.
You should be able to apply test automation principles to build a maintainable test automation solution.
Who is this certification for?
This certification is for anyone who wants to develop and attest to their skills in using Selenium test automation solutions. The A4Q Certified Selenium 4 Tester Foundation is for those who are working with Selenium 4 (the previous syllabus A4Q Certified Selenium Tester Foundation is for anyone working with Selenium 3).
This certification is ideal for test automation engineers, testers, developers, and those who want to learn automation using the Selenium toolset most especially WebDriver. Whilst this certification is accessible to anyone wanting to acquire a basic, hands-on knowledge of Selenium, the main audiences are:
People with no test automation experience who are starting to automate in Selenium (or who want to get a job doing that)
People with some GUI test automation experience who are new to Selenium or starting to automate in Selenium (or who want to get a job doing that)
People with some non-GUI test automation experience who are new to Selenium and starting to automate in Selenium (or who want to get a job doing that)
What other certifications can you recommend?
If you are seeking to further extend your knowledge of Test Automation and gain an ISTQB® certification:
ISTQB® Certified Tester Advanced Level - Test Automation Engineer
ISTQB® Certified Tester Advanced Level - Test Manager
ISTQB® Certified Tester Advanced Level - Test Analyst
If you are interested in Test Automation for mobile apps:
A4Q Foundation Level Tester for Appium
US$262.17
A4Q Certified Selenium Tester Foundation
Exam
Exam Method: Test Center, Remote Proctor
Language: EN, DE, ES, FR
Exam Method: Test Center, Remote Proctor
Language: EN, DE, ES, FR
NOTE: As of 12th April, 2023 the A4Q Certified Selenium 4 Tester Foundation Certification is available. The new syllabus considers Selenium 4. This previous Syllabus A4Q Certified Selenium Tester Foundation considers Selenium 3.
Selenium is an Open Source Tool for automating web browser/web application testing. Many organizations use proprietary tools from tools vendors that are integrated with Selenium so Selenium skills are very useful.
The A4Q Certified Selenium Tester Foundation certification is based on a practical training course aimed at test professionals who desire an understanding of how to design, implement and maintain automated solutions using Selenium WebDriver.
How do I obtain the A4Q Certified Selenium Tester Foundation certification?
To be certified you must pass the A4Q Certified Selenium Tester Foundation certification exam. We recommend that you attend a training course with an accredited A4Q Certified Selenium Tester Foundation course training provider; participants will have relevant content and topics clearly explained and taught to them with a high level of hands on practical learning. For those wishing to self-study and apply for direct entry to the exam please refer to the syllabus. The detailed syllabus covers factors to consider when deciding to automate testing as well as specific techniques for navigation, interacting with GUI elements, logging, reporting, and more.
What are the entry requirements?
Candidates should have a general knowledge of basic programming and some knowledge of Python.
How does this certification benefit me?
With the A4Q Certified Selenium Tester Foundation Certification:
You will have an independent, internationally recognized certification as proof of expertise in the field of test automation with Selenium WebDriver.
You will be able to undertake additional certification at the Advanced Level (when released).
Upon the successful completion of the course, you will be able to create and run Selenium WebDriver tests without supervision.
You will be able to apply correctly test automation principles to build a maintainable test automation solution.
You will be able to choose and implement correct test automation tools.
You will be able to implement Selenium WebDriver scripts that execute functional web application tests and implement maintainable scripts.
Who is this certification for?
This certification is for anyone who wants to validate and demonstrate skills in using Selenium Test Driver in test automation.
This course is ideal for automators and those who want to learn automation using the Selenium WebDriver toolset. While this course is accessible to anyone wanting to acquire a basic, hands-on knowledge of Selenium, the main audiences are:
People with no test automation experience who are starting to automate in Selenium (or who want to get a job doing that)
People with some GUI test automation experience who are new to Selenium or starting to automate in Selenium (or who want to get a job doing that)
People with some non-GUI test automation experience who are new to Selenium and starting to automate in Selenium (or who want to get a job doing that)
What other certifications can you recommend?
The new syllabus version of this A4Q Certified Selenium Tester Foundation:
A4Q Certified Selenium 4 Tester Foundation
If you are seeking to further extend your knowledge of Test Automation and gain an ISTQB® certification:
ISTQB® Certified Tester Advanced Level Test Automation Engineer
If you are interested in test automation for mobile apps:
A4Q Foundation Level Tester for Appium
US$262.17
A4Q Software Development Engineer in Test (SDET)
Exam
Exam Method: Remote Proctor
Language: DE, EN
Exam Method: Remote Proctor
Language: DE, EN
The A4Q Software Development Engineer in Test (SDET) Foundation Level Certification has been developed by A4Q in cooperation with the German Testing Board e.V. This certification makes the content of the ISTQB® scheme even more accessible and relevant to developers (ISTQB® is the leading globally recognized certification scheme for testing). A4Q SDET adapts and optimizes the curriculum in the A4Q Testing Foundation for Developers (TF4D) Certification developed to teach developers basic skills in testing.
The goal of A4Q SDET certification is to impart basic testing skills to developers; it covers the essential knowledge from the test area that developers will find highly beneficial in their day to day work.
A4Q SDET is not intended to “retrain” developers as testers but to increase competence and confidence in effectively selecting and using relevant testing approaches, methods and techniques during the development lifecycle.
Note: The A4Q TF4D remains a valid for anyone who has already achieved certification and individuals may be grandfathered to A4Q SDET.
How do I obtain this certification?
To be certified you must pass the A4Q SDET exam.
What are the entry requirements?
There are no specific entry requirements to be eligible for this A4Q SDET certification.
Will I have to attend a course before I sign up for the exam?
No, attending a course is a choice you make at your discretion. However, we strongly recommend that you attend a training course with an accredited training provider to gain maximum benefit and to support skills development.
How does this certification benefit me?
The A4Q SDET curriculum will help participants to gain a basic understanding of testing in the software development lifecycle. All main test techniques are explained in the syllabus and static test, review processes and static analysis are given special attention. White Box & Black Box testing approaches are also covered.
Who is this certification for?
This curriculum is specifically aimed at software developers and developers in test.
It is also applicable to individuals in the role of Product Owners, Project Managers, Quality Managers, Software Development Managers, Business Analysts, IT Managers or Management Consultants who are seeking to acquire basic testing skills.
What other certifications can you recommend?
We recommend:
A4Q Certified Selenium Tester Foundation
ISTQB® Certified Tester Advance Level - Test Automation Engineer (CTAL-TAE)
TMAP® High-Performance Quality Engineering
IREB® Requirements Engineering Foundation Level (CPRE-FL)
US$262.17
A4Q Certificate in Business Acumen
Exam
Exam Method: Remote Proctor
Language: EN
Exam Method: Remote Proctor
Language: EN
The A4Q Certificate in Business Acumen attests to an individual’s ability to understand how to apply knowledge and skill to make sense of an organization and its context. It focuses on the strategic, structural and commercial aspects of a business.
Holders of this certification should be able to apply business acumen to make insightful and effective decisions strategically and tactically aligned with the goals and needs of the organization.
As well as having its own inherent value as a certification, the A4Q Business Acumen certification is one of the elective modules in the A4Q Certified Service Designer certification.
How do I obtain this certification?
To be certified, you must pass the A4Q Certificate in Business Acumen exam. We strongly recommend that you attend a training course with an accredited training provider to gain maximum benefit and to support skills development.
You can also test your knowledge without obligation and free of charge before taking the exam by Business Acumen online mock-exam
What are the entry requirements?
There are no specific entry requirements to be eligible for this certification.
If you are intending to progress to the A4Q Certified Service Designer award then you must hold the mandatory modules:
A4Q Business Service Design
A4Q Design Thinking Certification
A4Q CX Analysis Certification
How does this certification benefit me?
With the A4Q Certificate in Business Acumen you will be able to develop and demonstrate the knowledge and skills required to possess business acumen. This certification covers:
Types of business model and the differences between them
The concept of a values driven organization
The importance of a growth mindset for senior leadership teams
Factors relevant to organizational decision-making
Generic strategies for growth
Competitive strategies
Evaluation of the product portfolio using the Growth Share Matrix
Defining the term ‘profit’ across different types of organization
Understanding pricing and costing approaches
Evaluating financial reports
Analyzing business proposals
Using data to inform business decision-making
Who is this certification for?
The A4Q Certificate in Business Acumen is for anyone interested in the knowledge and skills required to develop business acumen, in particular Business Service Designers (including Business Designers and Service Designers); Business Analysts; Customer Journey Managers; Customer Journey Analysts; Business and Enterprise Architects; Solution Architects and User Researchers. UX Designers, Product Owners and Managers will also find the course beneficial.
What other certifications can you recommend?
If you are seeking to further extend your knowledge in the field of service design, we recommend that you consider other modules within the A4Q Certified Service Designer portfolio including:
A4Q Business Services Design Certification - Mandatory module for A4Q Certified Service Designer.
A4Q Design Thinking Certification - Mandatory module for A4Q Certified Service Designer.
A4Q CX Analysis Certification - Mandatory module for A4Q Certified Service Designer.
To gain the A4Q Certified Service Designer certification you will need to hold the three mandatory certifications:
A4Q Business Service Design certification
A4Q Design Thinking Certification
A4Q CX Analysis Certification
and one of the following elective certifications:
A4Q Business Acumen Certification.
A4Q Service Design Consultancy.
A4Q Business Service Architecture Certification.
US$262.17
A4Q Service Design Consultancy
Exam
Exam Method: Remote Proctor
Language: EN
Exam Method: Remote Proctor
Language: EN
The A4Q Service Design Consultancy certification covers the key skills required to deliver effective service design consultancy. The syllabus includes:
The consultancy lifecycle and service portfolio
The consultancy mind set
Stakeholder engagement
Investigation and negotiation techniques
Situation diagnosis
The** A4Q Service Design Consultancy** certification will help to develop and attest to the key areas of expertise essential to internal (or external) consultants working with organizations to design and improve services that meet the value expectations of customers and align with the needs of the business.
As well as having its own inherent value as a certification, the A4Q Business Service Design certification is one of the mandatory modules in the A4Q Certified Service Designer certification.
How do I obtain this certification?
To be certified you must pass the A4Q Service Design Consultancy exam. We strongly recommend that you attend a training course with an accredited training provider to gain maximum benefit and to support skills development.
You can also test your knowledge without obligation and free of charge before taking the exam by downloading our mock-exam including and answers or by testing yourself with our online mock exam!
What are the entry requirements?
There are no specific entry requirements to be eligible for this certification or to attend an A4Q accredited A4Q Service Design Consultancy course.
How does this certification benefit me?
A4Q Service Design Consultancy certification will help internal (or external) consultants who work with business customers to improve their service offering, by enhancing their understanding of service consultancy and helping them to be able to apply a range of service design techniques within a consultancy context.
The Service Design Consultancy certification covers all of the key topics needed to succeed as a service design consultant, including the service design consultancy service framework, the consultancy lifecycle and the ways in which consultants gain trust with their customers.
Who is this certification for?
This A4Q Service Design Consultancy certification is aimed at those who want to understand and become proficient in service design consultancy approaches and techniques. It is ideal for anyone who provides consultancy guidance to business customers including:
Service designers
Business analysts
Project managers
Business change practitioners
What other certifications can you recommend?
If you are seeking to further extend your knowledge in the field of service design, we recommend that you consider other modules within the A4Q Certified Service Designer portfolio including:
A4Q Business Services Design Certification - Mandatory module for A4Q Certified Service Designer.
A4Q Design Thinking Certification - Mandatory module for A4Q Certified Service Designer.
A4Q CX Analysis Certification - Mandatory module for A4Q Certified Service Designer.
To gain the A4Q Certified Service Designer certification you will need to hold the three (3) mandatory certifications: (1) the A4Q Business Service Design certification; (2) the A4Q Design Thinking Certification; (3) the A4Q CX Analysis Certification; and one of the following elective certifications:
A4Q Service Design Consultancy - Elective module for A4Q Certified Service Designer.
A4Q Business Acumen Certification - Elective module for A4Q Certified Service Designer.
A4Q Business Service Architecture Certification - Elective module for A4Q Certified Service Designer.
US$262.17
A4Q Foundation Level Tester for Appium
Exam
Exam Method: Remote Proctor
Language: EN
Exam Method: Remote Proctor
Language: EN
The A4Q Foundation Level Tester for Appium Certification attests to an individual’s understanding and knowledge of mobile application testing and automating native, hybrid and mobile web apps on Android, iOS and Windows platforms, using the Appium® automated testing tool.
The syllabus covers:
An Introduction to mobile application testing (Advantages of automated testing, Creating good automated test cases, Manual versus automated tests, Success factors of automated test cases, Types of automated test cases)
An Introduction to Appium® (What is Appium®, Why Appium® is a good choice, Appium® architecture, Emulator vs. Simulator vs. Real Devices, Appium® standard repository)
Appium® Installation and Set-Up (Windows and iOS)
Using Appium® (Writing a test procedure on Appium® 1.x, Writing a test procedure for Android, Writing a test procedure for Android iOS, Creating a test script, Executing a procedure on a real device, Sync [Wait Mechanisms], Logging Mechanism, Maintainability of test scripts)
System Capabilities (Server, Common capabilities to all Operating Systems. Android/iOS specific capabilities)
Appium® gives the ability to automate mobile app testing by using any supported programming language and test framework with full access to interfaces. This syllabus includes ready to use examples with Java as the programming language.
The syllabus forms the basis of the A4Q Foundation Level Tester for Appium training course which will include hands-on exercises.
ISTQB® syllabi may be referenced but the content is NOT examinable in the A4Q Foundation Level Tester for Appium Certification exam.
Note: Appium® is a registered trademark of the OpenJS Foundation
How do I obtain this certification?
To be certified you must pass the A4Q Foundation Level Tester for Appium Certification exam. We recommend that you attend a training course with an accredited A4Q Foundation Level Tester for Appium Certification training provider. Participants will have relevant theoretical content as well practical topics clearly explained to gain deep knowledge development and hands on skills. Accredited A4Q Foundation Level Tester for Appium Certification training provider training courses will include coverage of the following “hands on” business outcomes:
Understand the importance of test automation in Mobile devices
Correctly apply test automation principles to build maintainable test automation solution
Be able to implement Appium® scripts that execute functional mobile application tests
Be able to implement maintainable scripts
For those wishing to self-study and apply for direct entry to the exam please refer to the syllabus.
What are the entry requirements?
Candidates for the A4Q Foundation Level Tester for Appium Certification should have at least:
Testing approach knowledge (especially test automation)
Programming knowledge (this syllabus uses Java for the examples and therefore Java knowledge is recommended)
Admin knowledge for either Windows or iOS based computers, necessary to install tools and possibly trouble shooting
How does this certification benefit me?
With the A4Q Foundation Level Tester for Appium Certification
You will have an independent, internationally recognized certification as proof of expertise in the field of mobile test automation with Appium®.
You should be able to create and run Appium® tests
You should be able to correctly apply test automation principles to build a maintainable test automation solution
You should be able to implement Appium® scripts that execute functional native, hybrid and mobile web application tests and implement maintainable script
Who is this certification for?
This certification is for anyone who wants to develop, validate and demonstrate skills in using Appium® to automate native, hybrid and mobile web apps on Android, iOS and Windows platforms using Appium®, including:
People with no test automation experience who are starting to automate using Appium® (or who want to get a job doing that)
People with some test automation experience who are new to Appium® or starting to automate using Appium® (or who want to get a job doing that)
People who are currently using Appium® and who wish to gain a recognized certification
What other certifications can you recommend?
Anyone using Selenium to automate web browsers could consider the A4Q Selenium Tester Foundation:
A4Q Certified Selenium Tester Foundation
If you are seeking to extend your knowledge of test automation, we recommend:
ISTQB® Certified Tester Advanced Level Test Automation Engineer (CTAL-TAE)
If you are seeking to extend your knowledge of mobile app testing, we recommend:
ISTQB® Certified Tester Foundation Level Test Mobile Application Testing (CTFL-MAT)
If you are seeking to extend your knowledge of testing in an Agile Environment, we recommend:
ISTQB® Certified Tester Foundation Level Agile Tester (CTFL-AT)
US$262.17
A4Q Customer Experience (CX) Analysis Foundation Level
Exam
Exam Method: Remote Proctor
Language: EN
Exam Method: Remote Proctor
Language: EN
The A4Q Customer Experience Analysis (CXA) Foundation Level certification attests to an individual’s understanding of Customer Experience (CX) principles, approaches and techniques.
The A4Q CX Analysis syllabus looks in depth at the customer experience, and how an organization can transform its existing processes to offer engaged, responsive, and connected customer experiences. Focus is given in particular to value propositions, research and analysis of the “Voice of the Customer” and enhancing the Customer Experience.
As well as having its own inherent value as a certification, the A4Q CX Analysis certification is also one of the mandatory modules in the A4Q Certified Service Designer certification.
How do I obtain this certification?
To be certified you must pass the A4Q CX Analysis Foundation Level exam. We strongly recommend that you attend a training course with an accredited training provider to gain maximum benefit and to support skills development.
You can also test your knowledge without obligation and free of charge before taking the exam by our CXA online mock-exam
What are the entry requirements?
There are no specific entry requirements to be eligible for this certification or to attend an A4Q accredited CX Analysis course.
How does this certification benefit me?
You will show you have an understanding of Customer Experience Analysis concepts, approaches and techniques. Holders of the A4Q CX Analysis certificate can demonstrate their ability to:
Tune in to the organization’s customers, action the insights and add value across multiple touchpoints.
Analyze the organization’s view of CX; the difference between CX and UX and why it matters; customer gains and pains and organizational maturity.
Understand how a seamless, positive customer journey with touchpoints across all digital platforms engages customers and improves customer satisfaction.
Understand key customer experience analysis techniques for effective business service design
You will have achieved one of the mandatory modules required in the A4Q Certified Service Designer certification.
Who is this certification for?
This certification is aimed at anyone who wants to develop a deeper understanding of their customers and transform the customer journey and attest to their knowledge in CX Analysis.
Business Service Designers (including Business Designers and Service Designers)
Product Managers
Business Analysts
Digital Experience and CX researchers
Business Architects
Solution Architects
User Researchers
Operations and Customer Service Managers
Project Managers
Business Change Specialists
Business Engineers
What other certifications can you recommend?
If you are seeking to further extend your knowledge in the field of service design, we recommend:
A4Q Design Thinking Certification - Mandatory module for A4Q Certified Business Designer
A4Q Business Service Design Certification - Mandatory module for A4Q Certified Business Designer
You can boost your professional profile by becoming an A4Q Certified Service Designer. The application requires three (3) mandatory certifications and one of the following elective certifications:
A4Q Business Acumen Certification - Elective module for A4Q Certified Business Designer
A4Q Sercive Design Consultancy Certification - Elective module for A4Q Certified Business Designer
A4Q Business Service Architecture Certification - Elective module for A4Q Certified Service Designer
US$262.17
A4Q Business Service Design Foundation Level
Exam
Exam Method: Remote Proctor
Language: EN
Exam Method: Remote Proctor
Language: EN
The A4Q Business Service Design certification attests to an individual’s knowledge of the business systems, processes and services behind the customer journey and their impact on customer satisfaction.
The Business Service Design Syllabus is developed to tackle and optimize the harmonious service journey within, and beyond. the relationship between service providers and their customers.
Holders of this certification can demonstrate their understanding of the core principles in this fields and their application in service through a holistic organizational approach.
As well as having its own inherent value as a certification, the A4Q Business Service Design certification is one of the mandatory modules in the A4Q Certified Service Designer certification.
How do I obtain this certification?
To be certified you must pass the A4Q Business Service Design Foundation Level exam. We strongly recommend that you attend a training course with an accredited training provider to gain maximum benefit and to support skills development.
You can also test your knowledge without obligation and free of charge before taking the exam by Business Service Design online mock-exam
What are the entry requirements?
There are no specific entry requirements to be eligible for this certification or to attend an A4Q accredited Business Service Design course.
How does this certification benefit me?
You will show you have an understanding of this innovative approach to service and its business values.
You will be demonstrate understanding of business service design techniques and their use in optimizing the service journey for all stakeholders, with a special focus on customer satisfaction.
You will be able to show that you have understood the methodological tools needed to identify and implement necessary changes in business services from the human-centered perspective.
You will have achieved one of the mandatory modules required in the A4Q Certified Service Designer certification.
The A4Q Business Service Design certificate shows knowledge of Business Service Design principles, approaches and techniques including:
The four thinking frameworks that combine to provide a powerful toolkit behind innovative, customer-centric service design: Systems Thinking, Service Thinking, Design Thinking and Lean Thinking.
Being able to explore the business services, their value propositions and the customer perspective.
Being able to identify where changes are required.
Being able to apply useful Service Design techniques to drive business innovation.
Who is this certification for?
This A4Q Business Service Design certification is aimed at anyone who wants to understand the theory of Business Service Design and how to apply this human-centered approach to achieve real business value. This includes:
Product Owners
Scrum Masters
Product Managers
Software Engineers
UX Designers
Designers
Anyone involved in coaching or training teams seeking to implement design thinking
Managers seeking to understand how design thinking can add value in their organization
Business Analysts working with business service design teams
What other certifications can you recommend?
If you are seeking to further extend your knowledge in the field of service design, we recommend that you consider other modules within the A4Q Certified Service Designer portfolio including:
A4Q Design Thinking Certification - Mandatory module for A4Q Certified Business Designer
A4Q CX Analysis Certification - Mandatory module for A4Q Certified Business Designer
To gain the A4Q Certified Service Designer certification you will need to hold the three (3) mandatory certifications: (1) the A4Q Business Service Design certification; (2) the A4Q Design Thinking Certification; (3) the A4Q CX Analysis Certification; and one of the following elective certifications:
A4Q Business Acumen Certification - Elective module for A4Q Certified Service Designer
A4Q Service Design Consultancy Certification - Elective module for A4Q Certified Service Designer
A4Q Business Service Architecture Certification - Elective module for A4Q Certified Sercive Designer
US$262.17
A4Q AI Compliance (EU AI Act)
Exam
Exam Method: Remote Proctor
Language: DE, EN
Exam Method: Remote Proctor
Language: DE, EN
The A4Q AI Compliance certification (Certified Professional for AI Compliance – EU AI Act) validates essential knowledge and practical competencies required to interpret, apply, and evidence compliance with the EU AI Act across the full AI system lifecycle. The certification confirms a comprehensive understanding of the Act’s core requirements, including risk-based classification, governance, documentation, transparency, and audit readiness - key capabilities for responsible and compliant AI deployment.
Certificate holders demonstrate their ability to classify AI systems by risk level, apply high-risk obligations, support FRIA processes, contribute to post-market monitoring, and align AI governance with ISO/IEC 42001, ISO/IEC 23894, and relevant international frameworks. The certification also reflects an understanding of the global regulatory context influencing AI deployment in international environments.
Certification validity: 2 years, after which recertification is required.
How do I obtain the A4Q AI Compliance certification?
To obtain the certification, candidates must pass the official A4Q AI Compliance exam:
40 multiple-choice questions
60 minutes (plus 15 minutes for non-native speakers)
Pass mark: 65 percent (26 correct answers)
Based on the exam-relevant syllabus chapters (1–16)
Preparation can be completed in two ways:
By attending an accredited training course, which follows the recommended 16-hour curriculum defined in the syllabus.
Through independent study, using the official syllabus and recommended literature.
Who should take the A4Q AI Compliance certification?
This certification is suitable for anyone involved in AI governance, compliance, or oversight, including:
AI Compliance Officers, legal specialists, and DPOs working with the EU AI Act.
Risk, audit, and governance professionals responsible for AI controls and assurance.
Product owners, project managers, and architects working on regulated or high-risk AI systems.
Procurement and vendor-management teams evaluating AI solutions and providers.
Public-sector leaders and policy owners involved in AI-supported decision-making and FRIA processes.
ESG, CSR, and digital transformation leaders embedding responsible and trustworthy AI.
It also complements other certifications, providing a natural next step after foundational AI literacy and governance qualifications, including the A4Q AI Essentials and A4Q AI Foundation.
What are the entry requirements for the certification?
There are no prerequisites.
The certification is accessible to both technical and non-technical professionals. A general interest in AI, governance, regulation, or digital transformation is helpful but not required.
What are the benefits of the A4Q AI Compliance certification?
For Individuals:
Gain an internationally recognized certification in AI compliance
Demonstrate understanding of AI compliance principles applicable across industries
Learn how to interpret and apply AI regulatory frameworks and standards
Build awareness of organizational processes and technology relevant to AI governance
Prepare to contribute to AI compliance initiatives within your team or organization
For Organizations:
Equip teams with a shared understanding of AI compliance requirements
Support adherence to regulatory frameworks, including AI-specific compliance guidelines
Facilitate responsible adoption of AI technologies in line with organizational policies
Strengthen internal capabilities to manage AI governance and compliance without sole reliance on external consultants
Prepare staff to participate in AI risk management, audits, and policy implementation
Which topics are covered in the A4Q AI Compliance syllabus?
The certification exam is based on 16 exam-relevant chapters, covering all fundamental EU AI Act concepts, from introductory compliance principles through high-risk requirements, GPAI obligations, transparency duties, CE-related documentation, harmonized standards, and global interfaces. The syllabus also contains optional chapters providing additional insight into practical exercises, roadmap development, and future regulatory evolution; these optional chapters are not examined.
The official syllabus, covering core EU AI Act concepts such as:
Introduction to AI compliance and the EU AI Act
Risk-based classification and Annex III high-risk systems
Prohibited practices
High-risk obligations (risk management, oversight, documentation, data governance, accuracy, robustness, cybersecurity)
Transparency and labeling requirements
General-Purpose AI (GPAI) obligations
Conformity assessment and CE-related documentation
Post-market monitoring and incident reporting
Governance, policies, and organizational roles
Harmonized standards and global interfaces
Optional chapters offer practical exercises, roadmap development, and insight into future regulatory evolution. These optional topics support deeper understanding but are not part of the examination.
What other certifications can you recommend?
A4Q AI Essentials
A4Q AI Foundation
ISTQB® Certified Tester - AI Testing (CT-AI)
ISTQB® Certified Tester - Testing with Generative AI (CT-GenAI)
US$174.78
A4Q IQBBA CFLBA Certified Foundation Level Business Analysis
Exam
Exam Method: Remote Proctor, Test Center
Language: EN, DE
Exam Method: Remote Proctor, Test Center
Language: EN, DE
The A4Q IQBBA Certified Foundation Level Business Analysis certification forms a base for a leading globally recognized qualification in the business analysis field. The acquired knowledge assures a proficiency in definitions and background about business processes modeling and improving, collecting and analyzing requirements, designing business solutions and working in the area of innovation.
The main focus of the Foundation level certification is common rules and standards used in business analysis. Innovation and design as key drivers for building competitive advantage are also included.
How do I obtain this certification?
To be certified you must pass the A4Q IQBBA Certified Foundation Level Business Analysis exam (A4Q IQBBA CFLBA).
You can prepare for the exam by attending an accredited training course for A4Q IQBBA Certified Foundation Level Business Analysis (A4Q IQBBA CFLBA); participants will have relevant content and topics clearly explained and taught to them.
The syllabus covers:
Fundamentals of Business Analysis
Strategy Definition
Management of Business Analysis Process
Requirements Engineering in Business Analysis
Solution Evaluation and Optimization
The exam can be taken via remote proctor for anyone wishing to self-study (also available on Pearson VUE shortly).
What are the entry requirements?
There are no specific entry requirements for this certification.
How does this certification benefit me?
With the A4Q IQBBA Certified Foundation Level Business Analysis (A4Q IQBBA CFLBA) certification:
You will have an internationally recognised certification
Prove your business analysis competency
Identify business needs and determine solutions to business problems
Develop your business analyst mindset (soft skills)
Understand the business processes performed within an organization
Identify the change needed and prepare feasibility studies together with risk analysis.
Who is this certification for?
Professionals involved in analyzing business processes within an organization, modeling businesses and process improvement including;
Business Analyst
Process and Product Owners
Innovators
Product Designers
Process Optimization Professionals etc.
What other certifications can you recommend?
If you are seeking to develop your skills in business analysis, we recommend
A4Q IQBBA Certified Agile Business Analysis (A4Q IQBBA CABA)
A4Q IQBBA CALBA - Certified Advanced Level Business Analysis (coming soon).
US$250.52
A4Q IQBBA Certified Agile Business Analysis (IQBBA CABA)
Exam
Exam Method: Remote Proctor, Test Center
Language: EN
Exam Method: Remote Proctor, Test Center
Language: EN
As agile grows in maturity, it is increasingly evident that Business Analysts are fundamental to the delivery of features that yield a satisfactory return on enterprise investment.
The A4Q IQBBA Certified Agile Business Analysis course is focused on the work that a Business Analyst practitioner will face in an agile context. The Agile Business Analysis Syllabus and training will support practitioners to become familiarized with the context, the practices and the challenges they will face, and ensure they will be ready to perform.
How do I obtain this certification?
To be certified you must pass the A4Q IQBBA Certified Agile Business Analysis (A4Q IQBBA CABA) exam.
You can prepare for the exam by attending an accredited training course for A4Q IQBBA Certified Agile Business Analysis (A4Q IQBBA CABA); participants will have relevant content and topics clearly explained and taught to them. The course will also provide practices and tools for Business Analysts working in any of the emergent flavours of Agile.
The syllabus covers:
Identification of the role of a business analyst in agile software development projects
Participation in agile teams developing software
Articulation of the BA’s responsibilities to both the enterprise and the agile team
Understanding and applying the agile business analysis principles and techniques
Understanding BA techniques that enable the delivery of artefacts that add value to the enterprise
Developing agile projects
Appreciating the importance of, and ways of contributing to the continuous improvement of agile processes
The exam can be taken via remote proctor for anyone wishing to self-study (also available on Pearson VUE shortly).
You can test your knowledge without obligation and free of charge before taking the exam by our IQBBA CABA online mock exam
What are the entry requirements?
A basic knowledge of business analysis and an Agile way of working is recommended.
How does this certification benefit me?
With the A4Q IQBBA Certified Agile Business Analysis (A4Q IQBBA CABA) certification:
You will have an internationally recognised certification
Articulate the business analyst’s responsibilities to both the enterprise and the agile team
Understand the business analyst’s contribution to the agile process analysis frameworks
Identify business analysis specific techniques that contribute to the delivery of artefacts that add value to the enterprise initiating agile projects
Appreciate the importance of, and how to contribute to, continuous improvement through retrospectives.
Who is this certification for?
Business analysts needing a clear understanding of Agile and its applications
Business analysts wanting to improve the way they work in agile projects
Anyone interested in business analysis who wishes to build agile capabilities
Business Analysts wanting to certify their agile skills for recognition by employers, clients and peers
Professionals involved in analyzing business processes within an organization, modeling businesses and process improvement
What other certifications can you recommend?
If you are seeking to develop your skills in business analysis, we recommend
A4Q IQBBA CFLBA - Certified Foundation Level Business Analysis
A4Q IQBBA CALBA - Certified Advanced Level Business Analysis (coming soon)
US$250.52
A4Q Security Essentials
Exam
Exam Method: Test Center, Remote Proctor
Language: DE, EN
Exam Method: Test Center, Remote Proctor
Language: DE, EN
The goal of the A4Q Security Essentials certification is to provide a comprehensive introduction to IT security for any team member involved in the development of an IT system, software application or embedded system.
Participants will learn to understand the most common security related terms, concepts and processes.
The A4Q Security Essentials Syllabus mentions all essential skills to become a developer in safety IT-Systems. In preparation for the exam participants will gain a solid understanding about threats in data security in IT-Systems and how to avoid the same.
How do I obtain the A4Q Security Essentials certification?
To be certified you must pass the A4Q Security Essentials Exam. We strongly recommend you to participate in a training course with an accredited training provider to obtain maximum advantage and support further skill development.
The training will provide a comprehensive introduction to IT security for any team member involved in the development of an IT system, software application or embedded system.
Demonstrate your knowledge by passing the A4Q Security Essentials Exam.
What are the entry requirements?
There are no set entry requirements to be eligible for this certification or to attend an A4Q accredited Security Essentials course.
Previous experience as: IT-Project as Developer, Business-Analyst, Requirements-Engineer, Projectmanager, Technical Writer or Tester is recommended.
How does this certification benefit me?
With the A4Q Security Essentials qualification, your benefits in general are:
Understand the most common security related terms, concepts and procedures.
Actively take part in and contribute to security related risk management activities.
Benefits for project managers are:
Align project activities with required or recommended security related activities.
Understand and explain fundamental security requirements that a given system must meet.
Understand and explain the activities required for developing a specific system or application in a secure manner.
Benefits for developers are:
Understand and explain activities required for developing secure systems and applications.
Understand common security related mistakes in development.
Benefits for requirement engineers are:
Understand and explain how fundamental security requirements can be established.
Benefits for testers are:
Understand the role of testing as part of a security development lifecycle.
Understand and explain different security testing categories.
Benefits for IT risk managers and IT security experts:
Receive guidance on what to include in a comprehensive basic training on IT security
Who is this certification for?
This certification is aimed towards anyone who is part of an IT team. This includes especially:
Developer
IT-Requirements expert
Business Analyst
Software Tester
agile Team
IT Manager
Project & Team manager
What other certifications can you recommend?
If you are seeking to further we recommend:
ISTQB Advanced Level Security Tester
ISTQB Certified Tester Foundation Level
A4Q Design Thinking
ISTQB Advanced Level Test Automation Engineer
A4Q Selenium Foundation
RE@Agile (Advanced)
Practitioner in Agile Quality
US$262.17
A4Q AI Foundation
Exam
Exam Method: Remote Proctor
Language: DE, EN
Exam Method: Remote Proctor
Language: DE, EN
The A4Q AI Foundation Level certification is a globally recognized qualification in artificial intelligence. It equips professionals and organizations with the knowledge needed to understand how AI works, where it can be applied in business, and how to introduce it responsibly.
The official syllabus covers the fundamentals of AI, including machine learning, neural networks, natural language processing, computer vision, and the data lifecycle. It explores practical use cases such as customer analysis, marketing automation, pricing, supply chain management, and customer service.
A distinctive feature of this certification is its focus on generative AI, with examples of how tools like ChatGPT and Gemini can support real-world business activities. It also addresses the regulatory and ethical framework for adoption, with special emphasis on the EU AI Act and the General Data Protection Regulation (GDPR).
By achieving this certification, you demonstrate your ability to recognize, understand, and apply artificial intelligence concepts in organizational contexts, thereby supporting both innovation and compliance.
Note: The AI Foundation certification is valid for a period of two (2) years from the date of issue. After this period, recertification is required to maintain the validity of your credential.
How do I obtain the A4Q AI Foundation Level certification?
To earn the certification, you must pass the A4Q AI Foundation exam:
40 multiple-choice questions
60 minutes duration (plus 15 minutes for non-native speakers)
Pass mark: 65 percent (26 correct answers)
Based on the official syllabus (excluding appendices)
Preparation is available through A4Q-accredited training providers, who deliver at least 14 hours of instruction worldwide in classroom, online, or blended formats. The certification is awarded when the exam is successfully passed.
You can also test your knowledge without obligation and free of charge before taking the live exam by A4Q AI-Foundation online sample exam.
Who should take the A4Q AI Foundation Level certification?
The A4Q AI Foundation certification is designed for a very broad audience:
Business leaders and consultants
IT and compliance professionals
Employees in marketing, sales, operations, and many other areas
Since AI is becoming part of everyday business, this certification is valuable for almost everyone in an organization who wants to:
Understand AI
Apply AI in practice
Benefit from AI responsibly
What are the entry requirements for the certification?
There are no formal prerequisites.
Candidates will benefit from:
General familiarity with IT or business processes
Interest in digital transformation and data-driven decision-making
The syllabus is designed to be accessible to professionals from any background and does not require coding or data science knowledge.
What are the benefits of the A4Q AI Foundation Level certification?
For individuals:
Gain an internationally recognized certification in artificial intelligence
Demonstrate the ability to understand and apply AI concepts in business-relevant contexts
Explore how generative AI tools such as ChatGPT and Gemini can support tasks like reporting, analysis, and communication
Build awareness of the compliance environment, including the EU AI Act and GDPR
Strengthen career opportunities in IT, business analysis, governance, and transformation
For organizations:
Develop teams with a shared understanding of AI and its business value
Ensure compliance with major frameworks such as the EU AI Act and GDPR
Support responsible adoption of artificial intelligence across departments
Reduce dependency on external consultants by building internal knowledge
Prepare staff to contribute to AI change management and strategy development
Which topics are covered in the A4Q AI Foundation Level syllabus?
The syllabus is structured into eight chapters:
Introduction to Artificial Intelligence – history, milestones, and economic impact
Technology Overview – machine learning, neural networks, natural language processing, computer vision, training methods, and the data lifecycle
Practical Applications – examples from customer analysis, pricing, supply chain, marketing, and customer service
Prompts – how to design, refine, and reuse prompts for generative AI tools
Assistance Systems – business applications, benefits, limitations, and integration strategies
Regulation and Ethics – the EU AI Act, GDPR, fairness, transparency, and human oversight
Change Management – employee engagement, organizational readiness, and cultural transformation
Developing an AI Roadmap – adoption phases, best practices, and governance frameworks
What other certifications can you recommend?
A4Q AI Essentials
A4Q AI Compliance
ISTQB® Certified Tester - AI Testing (CT-AI)
ISTQB® Certified Tester - Testing with Generative AI (CT-GenAI)
US$174.78