ACCESSIBILITY STATEMENT

1. Introduction and Scope

iSQI Inc. is committed to ensuring that isqi.org is accessible to all users, including people with disabilities. This Accessibility Statement applies to the website isqi.org (the “Website”) in its entirety, including all pages, products, checkout and payment processes.

iSQI Inc. also serves customers outside the United States. This statement therefore addresses obligations arising from:

• the European Accessibility Act (EAA) – Directive (EU) 2019/882 – and its national implementations, including the German Barrierefreiheitsstärkungsgesetz (BFSG), which has applied since June 28, 2025 to certain private-sector services offered to consumers;
• Title III of the Americans with Disabilities Act (ADA), which requires publicly accessible services, including websites, to be accessible to people with disabilities;
• Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), applicable to electronic and information technology procured or developed by U.S. federal agencies or their contractors;
• general international best practices as codified in the Web Content Accessibility Guidelines (WCAG) 2.2, published by the World Wide Web Consortium (W3C).

2. Applicable Accessibility Standard

This Website aims to conform to the Web Content Accessibility Guidelines (WCAG), Version 2.2, Level AA. WCAG 2.2 defines requirements across four principles:

• Perceivable – Information and user interface components must be presented in ways users can perceive.
• Operable – User interface components and navigation must be operable.
• Understandable – Information and the operation of the user interface must be understandable.
• Robust – Content must be robust enough to be interpreted reliably by a wide variety of user agents and assistive technologies.

WCAG 2.2 AA is the standard recognised in connection with the EU European Accessibility Act and EN 301 549 and is also referenced in U.S. Department of Justice guidance on website accessibility under the ADA.

3. Compliance Status

This Website is PARTIALLY COMPLIANT with WCAG 2.2 Level AA. This means that some areas of the Website do not yet fully conform to the standard. The identified non-conformances are listed in detail in Section 4.

A technical accessibility audit was conducted on March 3, 2026, covering the following representative page types:

• Homepage (https://isqi.org)
• Category / Listing Page (https://isqi.org/Software-Testing-Quality/)
• Product / Certification Detail Page (https://isqi.org/ISTQB-Certified-Tester-Foundation-Level-4.0-CTFL/CT-FL-4)

The audit employed a hybrid methodology including automated scanning via Lighthouse 13.0.1, manual keyboard-navigation testing, screen-reader simulations (NVDA, VoiceOver), heuristic evaluation, and CSS and contrast validation. The audit was conducted against WCAG 2.2 Conformance Levels A and AA.

Scores achieved in automated testing (Lighthouse):

4. Non-Accessible Content

The following sections describe content that does not currently conform to WCAG 2.2 Level AA, together with the planned remediation timelines. iSQI Inc. is actively working to address all identified issues.

4.1 Non-Conformances (Technical Failures)

The table below lists all WCAG 2.2 criteria identified as failing across the audited pages. Criterion IDs, affected page types, and planned remediation dates are provided.

4.2 Disproportionate Burden

iSQI Inc. does not currently invoke the disproportionate burden exemption for any part of the Website. All identified non-conformances are planned for remediation within the timelines stated in Section 4.1.

4.3 Content Not Within Scope

The following categories of content are acknowledged but are subject to specific considerations:

• Third-party content: Certain embedded elements (e.g. payment-processing widgets or third-party examination platforms integrated into the booking process) are provided by external vendors. iSQI Inc. will work with these vendors to promote compliance with WCAG 2.2 AA. Where third-party content cannot be made accessible, iSQI Inc. will, where possible, provide an equivalent alternative access method. This also applies to security and anti-spam mechanisms, including CAPTCHA solutions where used. Users who cannot complete such a security check may request an alternative contact or access method at info@isqi.org.
• Pre-recorded media: No audio-only or video-only content was identified on the tested pages at the time of the audit. If such content is added in the future, captions, text transcripts, audio descriptions or equivalent text alternatives will be provided where required by the nature and content of the media.
• Downloadable and archived documents: Newly published and actively used PDF documents should be provided with an appropriate tag structure, a logical reading order, meaningful alternative text and searchable text. PDF documents published before June 28, 2025 that are not actively used may be subject to a proportionality assessment. Accessible versions will be provided on request.

5. Feedback and Contact Information

We welcome feedback on the accessibility of isqi.org. If you encounter any barriers, if content is inaccessible to you, or if you require information in an alternative format, please contact us using one of the following methods:

When contacting us, please describe:

• the web address (URL) of the page on which you encountered the barrier;
• the assistive technology or browser you were using, if known;
• a description of the problem and its impact on your use of the Website.

iSQI Inc. will use your feedback to identify and prioritise accessibility improvements. Where an immediate fix is not possible, we will endeavour to provide accessible alternative access to the information or service within a reasonable timeframe. If contacting us by email is not possible because of a barrier, another suitable form of communication can be arranged through info@isqi.org.

6. Enforcement Procedure (European Union)

If you are not satisfied with our response to your accessibility feedback, you may escalate your complaint to the relevant national authority responsible for monitoring compliance with the European Accessibility Act (EAA) in your country.

As the EAA is implemented at national level, the competent enforcement body depends on the country in which the service is offered or used. The following authorities are particularly relevant to the online shop; jurisdiction may vary depending on the type of service in an individual case:

Other States Outside the European Union

iSQI Inc. also offers its digital services to users outside the European Union and the United States. Where additional national accessibility or equal-treatment requirements apply in an individual case, iSQI Inc. will take them into account. Users experiencing accessibility problems may contact iSQI Inc. at info@isqi.org. Where reasonable and technically feasible, an equivalent alternative means of accessing the relevant information or service will be provided.

Before escalating a matter to an enforcement authority, we encourage you to contact us directly (see Section 5) to allow us the opportunity to resolve your concern.

7. ADA Compliance Statement (United States)

iSQI Inc. is committed to making isqi.org accessible in accordance with Title III of the Americans with Disabilities Act (ADA), 42 U.S.C. § 12181 et seq., and applicable guidance from the U.S. Department of Justice.

We are actively working to bring the Website into conformance with WCAG 2.2 Level AA. WCAG is used by the U.S. Department of Justice as a recognised technical benchmark for web-content accessibility. The binding rule on web and mobile-app accessibility issued by the Department of Justice in 2024 applies to state and local government entities under Title II of the ADA; private businesses subject to Title III remain subject to the general statutory duties and guidance concerning non-discriminatory access.

If you have difficulty accessing any content or functionality on isqi.org, please contact our Accessibility Team (see Section 5). iSQI Inc. will:

• respond to your inquiry within five business days;
• provide the requested information in an accessible alternative format where technically feasible;
• use your feedback to inform our remediation planning.

If you believe your rights under the ADA have been violated, you may also file a complaint with the Civil Rights Division of the U.S. Department of Justice at www.ada.gov or call 1-800-514-0301 (voice) / 1-800-514-0383 (TTY).

8. Section 508 Statement (U.S. Federal Procurement)

Where iSQI Inc. provides electronic and information technology (EIT) or digital services to, or under contract with, U.S. federal agencies, such services are subject to Section 508 of the Rehabilitation Act (29 U.S.C. § 794d) and the implementing standards at 36 C.F.R. Part 1194.

Section 508 incorporates WCAG 2.0 Level AA by reference. iSQI Inc. targets WCAG 2.2 Level AA, which satisfies and exceeds the Section 508 technical standards. A Voluntary Product Accessibility Template (VPAT®) and Accessibility Conformance Report (ACR) are available upon request by contracting federal agencies.

Requests for ACR/VPAT documentation should be directed to: info@isqi.org

9. Technical Information

9.1 Technologies Relied Upon

isqi.org is built on Shopware 6.5.3.2. The following web technologies are used to deliver accessible content. Conformance with WCAG 2.2 has been assessed against these technologies:

• HTML5
• CSS3 (including CSS Custom Properties)
• JavaScript (ES2020+)
• WAI-ARIA 1.2 (where implemented)

9.2 Compatibility with Browsers and Assistive Technologies

The Website has been tested with the following assistive technologies and browsers:

Internet Explorer is not supported. Users are encouraged to use a modern browser. If a particular combination of assistive technology and browser does not work as expected, please contact us (Section 5) so that we can investigate and provide an alternative.

10. Remediation Roadmap

iSQI Inc. has committed to the following remediation timeline based on the severity and scope of the identified issues:

Progress against this roadmap will be reported in the next revision of this statement (due November 5, 2026).

11. Preparation of This Accessibility Statement

This Accessibility Statement was prepared on May 5, 2026 by iSQI Inc., based on a self-assessment supported by the results of a third-party WCAG 2.2 AA audit conducted on March 3, 2026 (Audit Report: Accessibility Audit isqi.org, WCAG 2.2, March 3, 2026).

This statement was last reviewed on May 5, 2026. iSQI Inc. commits to reviewing and updating this statement at least every six months and following any significant change to the Website.