Organisations are increasingly seeking to understand and interpret user needs and behaviours when developing products and services. Human-centred design (HCD) processes, techniques, tools and methodologies can help ensure that products and services are focused on customer and user needs from the outset. The UXQB® Certified Professional for Usability and User Experience - Essentials in UX and HCD Management (CPUX-M) certification attests the knowledge in the field of usability, user experience and HCD.

How do I obtain the UXQB® certification?

To be certified you must pass the UXQB® Certified Professional for Usability and User Experience - Essentials in UX and HCD Management (CPUX-M) exam.

You can prepare for the exam by attending a one day training course for at a recognised UXQB® training provider. The curriculum focusses on the following subjects:

• The challenges of HCD management
• Business terms that every UX professional should know
• UX and HCD management and leadership
• Crafting and driving UX vision
• Creating a shared HCD culture
• HCD maturity
• Boosting HCD maturity
• Measuring the business value of HCD activities
• Risk management
• Ethical design and sustainable design

What are the entry requirements?

There are no specific requirements or base certifications. Practical experience in usability, UX and HCD are an advantage.

How does this certification benefit me?

With the UXQB® CPUX-M certification:

• You will have an independent, internationally recognised certification as proof of expertise in the field of software usability
• You acquire and consolidate knowledge of an internationally uniform glossary and vocabulary on the topic of usability
• You will gain more in depth understanding of work in a usability and user experience role
• You have the basis to advance your technical carreer in UX towards managing Human-centred design in an organization.

Who is this certification for?

This certification is aimed at anyone interested in the topic of software usability and HCD. It is particularly suitable for:

• UX Professionals
• UX Consultants
• Non-UX-Professionals who are seeking a carrer in UX
• Product Managers
• Development Managers
• Managers of UX Teams.

What other certifications can you recommend?

We recommend all other UXQB® certifications:

• UXQB® Certified Professional Usability and User Experience Foundation (CPUX-F)
• UXQB® Certified Professional Usability and User Experience Advanced Level, Usability Testing and Evaluation (CPUX-UT)
• UXQB® Certified Professional Usability and User Experience Advanced Level, User Requirements Engineering (CPUX-UR)
• UXQB® Certified Professional Usability and User Experience Advanced Level, Designing Solutions (CPUX-DS)

Are there special conditions for students?

Full-time students pay a reduced fee of 50% (cannot be combined with other discounts). Please contact us at exam@isqi.org to obtain your individual discount code. Please send appropriate proof (i.e. a valid student ID or a current certificate of enrolment from a university, college or vocational school) along with your request.