CPUX-UR (English) in Cologne - Certified Professional for Usability and User Experience - User Requirements Engineering


The most important success factors for projects that are about interactive systems (software and / or hardware), are:

  • Consistent integration of real users
  • Clear user requirements
    • that are understood by all project members
    • that are confirmed by the users
    • that provide a complete overview (the “big picture”) from the user’s view of the system to be developed
    • that remain stable throughout the project

In this seminar you will learn how to gather requirements that describe the interactive system from the user’s point of view in a systematic way and early on in a project. Requirements are structured based on the actual tasks of the users, which allows functions (or user stories in case of agile development) to be specified and implemented with less effort (that is in case of agile with minimum number of sprints).

The contents and structure of the seminar are based on the CPUX-UR curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.


Participants of a CPUX-UR seminar at ProContext will receive a free copy of the book “Praxiswissen User Requirements” which is ideal for reviewing the seminar contents before, during and after the seminar. (The book is available in German only.) The authors are Thomas Geis (trainer CPUX-UR) and Knut Polkehn (artop - Institut an der Humboldt-Universität).


Target audience

User researchers, requirements engineers and other people who work with users in development projects to gather, structure and communicate true user requirements.

A prerequisite for taking this seminar is having succeeded in the certification test for Certified Professional for Usability and User Experience – Foundation Level (CPUX-F).


What you will learn

  • Introduction to context of use analysis

    • Differentiate between requirements and solutions
    • Differentiation between stakeholder requirements and system requirements
    • The components of the context of use
    • Usage requirements as a separate requirement category within the stakeholder requirements
  • Plan context of use analyses

    • Determine the cause and objectives of the context of use analysis
    • Defining the procedure for the context of use analysis
    • Gather and document context of use information
    • Select and recruit users for contextual interviews and / or observations
    • Prepare and perform contextual interviews, observations and focus groups
    • Document context of use descriptions from context of use information in an analyzable and accessible way
  • Identify user needs in context of use information and transform them into user requirements

    • Systematically identify and formulate user needs
    • Systematically derive user requirements from user needs and structure them based on the users’ tasks
  • Consolidate user requirements

    • Consolidate and prioritize user requirements with users
    • Determine the implementation priority for user requirements together with project members
  • Cooperation between user requirements engineers and other roles / disciplines

    • Important terms from adjacent disciplines
    • As a user requirements engineer, become a successful provider for other roles

Following the seminar, there is the possibility to take the CPUX-UR certification test. It consists of a theoretical part and a practical part that both need to be passed in order to get the certificate. The examination is done by the certification body iSQI (International Software Quality Institute).

The contents of the certification test can be found in detail in the examination regulations for CPUX-UR. Also, there is a public example test available containing realistic test assignments as they appear in the test.


Your trainer

Thomas Geis

Managing Director, Senior Consultant Human-Centered Design, Standards Editor, Author, Trainer

Thomas Geis is CEO of ProContext Consulting GmbH and since 1993 full-time in the work area of Usability Engineering. He is a committed technical expert in the occupational field usability and user experience.


Duration

3 days plus one day certification test (theoretical part and practical part)

  1. Day 1: 10.00 am til 5.30 pm
  2. Day 2: 9.00 am til 5.15 pm
  3. Day 3: 9.00 am til 5.00 pm

The optional certification test takes place on day 4, 9.00 am til 5.15 pm, consisting of the theoretical part as well as the practical part.


The seminar will take place if at least 5 people sign up, the maximum number of participants is 10.


Price

  • EUR 1,990 plus VAT
  • The certification test fee is an additional EUR 600 plus VAT (EUR 540 plus VAT for members of the German UPA)