Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in English (Cologne)
In this seminar you will learn all the basics for a Human-Centered Design of interactive systems. It sets up the foundation for the advanced level CPUX seminars CPUX-UR and CPUX-UT, where single activities of the HCD process are discussed in full detail.
The contents and structure of the seminar are based on the CPUX-F curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.
Participants of a CPUX-F seminar at ProContext will receive a free copy of the book “Basiswissen Usability und User Experience” which is ideal for reviewing the seminar contents before, during and after the seminar. (The book is available in German only.) The authors are Thomas Geis (trainer CPUX-UR) and Guido Tesch (trainer CPUX-F), with cooperation of Simon Birke (trainer CPUX-F).
All participants of development projects who are involved in the creation of user interfaces, e.g. product managers, product designers, user interface designers, software engineers, project managers, quality managers.
What you will learn
- User Experience and distinguishing it from usability
- Interactive system
The human-centred design approach
- Basic principles for human-centred design
- The activities within human-centred design
- Embedding human-centred design in development processes, especially agile development
- Human-centred quality objectives
Understand the context of use
- User groups, user group profiles and personas
- As-is scenarios and task models
- Methods for context of use analysis, especially interview and observation techniques
Specify user requirements
- User needs versus user requirements
- User requirements as part of the stakeholder requirements
Create design solutions – Usability principles and guidelines
- The users' mental model
- Dialogue principles
- User interface guidelines and styleguides
- Design patterns
Create design solutions – Specify the interaction
- Task modeling as a basis for an interaction suitable for the task
- Use scenarios and storyboards
- Task objects in the user interface, information architecture and navigation
Evaluate using usability tests
- Types of usability tests
- Select and formulate usability test tasks
- Prepare and execute usability tests
- Document and communicate usability test results
Evaluate using inspections and user surveys
- Types of inspection
- Inspection criteria
- Types of user surveys
- Selecting and designing a questionnaire
The certification test for becoming a UXQB® Certified Professional for Usability and User Experience — Foundation Level (CPUX-F) can be taken directly after the seminar. It is also possible to book the seminar without taking the certification test.
Senior Consultant Human-Centered Design, Trainer