What exams are available from iSQI?

The iSQI “Certified” program is always growing and evolving to meet market needs – you will be able to see our certifications on our website. If you are interested in certification exams not listed on our website check with us to see if we can offer the exam for you.

Is my certificate issued by iSQI recognised globally?

Yes, iSQI certificates are recognised around the world. iSQI is a leading global certification body (we are certified according to the ISO 17024 standard). iSQI is the chosen partner to multiple qualifications boards including ISTQB®, IREB®, UXQB®, ISPMA®, DASA and LSSA.

What is the cost of an exam?

To see the cost of an exam select the certification that you are interested in on our website. Decide whether you would like to take the exam via Pearson Vue testcenter, as a public exam (if available in your region) or as an iSQI FLEX exam (not applicable for all certification exams) and you will see the price in the currency that iSQI accepts for your location.

Can I take an exam without attending a training course?

Some certification exams can be taken without a training course, as an example, you could self-study using the syllabus, sample exams and recommended reading. For other certification exams training is mandated.

If training is not mandated you could take the exam at a Pearson Vue test centre, at a public exam session (where available) or as an iSQI® FLEX exam.

We strongly recommend that all exam candidates undertake a training course with an accredited training provider (some certification schemes refer to recognised or registered training providers).

If I did not turn up for the exam, am I entitled to a refund?

No, if you do not turn up for the exam we cannot offer a refund unfortunately. Contact us to re-arrange.

When do I get my certificate?

Candidates who successfully pass an exam (or the entire relevant exam modules required to be certified) will receive an electronic certificate with the result email from iSQI within 3 to 10 working days after the exam, depending on the type of exam.

If you would like a paper version of your certificate, we will charge a fee per copy. Contact us for information.

How do I find a training provider?

You can find a training provider on our website.
iSQI only offer exams to accredited training providers. The benefit of an accredited training provider is that their training materials are compliant with the syllabus for the certification; this is important if you are preparing for an exam. Some certification schemes refer to recognised or registered training providers. You are able to book guaranteed trainings under the section "Book Training & Exam" or find futher trainings via partner sites.

Does iSQI also offer instructor-led training courses?

No, iSQI does not offer training courses and is not a training course provider. iSQI is a vendor neutral certification body fully certified against ISO/IEC 17024:2012 (The general requirements for bodies operating certification of persons). iSQI provides globally recognised exams that verify an IT professional’s skills and knowledge. By remaining independent from the training providers, individuals and employers can be confident in the integrity and validity of the certification by iSQI. iSQI offers exam delivery services to over 150 training providers who deliver training courses that prepare students for our certification examinations.

If you are looking for e-learning please check our website.

Can I book an exam for my team on-site at our office location?

We understand that organisations sometimes want to offer their employees the opportunity to take an exam e.g. after self-study. Contact us to discuss how we can support you and your team. You could also consider Pearson Vue vouchers.

Can I use a dictionary/glossary during my exam?

You are allowed a dictionary (paper only) if your exam is not in your first language. The invigilator will check the dictionary – there must be no notes or additional pieces of paper.
This applies to Pearson Vue exams, public exams and exams taken after a training course.

Can I use a calculator during my exam?

You may use a simple non-programmable calculator during the exam. You may not use any other type of calculator (including a mobile phone calculator or smart device).

What is a FLEX exam?

FLEX is the most comfortable way to take your exam. You can do the exam at home whenever you want. You need a PC with a webcam, a microphone and a solid connection to the internet.

FLEX exam preconditions

Location requirements

  • You should be alone in a closed room with the doors shut.
  • Please prevent any disturbances during the exam (telephone calls, persons entering the room etc.).
  • Relevant hints or helpful notes are not allowed in the room.
  • Your computer needs a stable internet connection (cable or wireless).
  • Any kind of aid including books, notepads, post-its, written papers, writing instruments (such as pens, markers, or pencils), hand-held computers or other electronic devices, pagers, watches, wallets, purses, hats bags, coats, notes or anything else that could aid you with the exam are strictly prohibited in the exam environment.

Before the exam starts you will be prompted to make a 360° scan of the room with your webcam, including lifting and rotating your laptop/camera to show the floor and ceiling. If you do not scan the complete room this could possibly lead to an invalidation of your exam.

Identity verification
You will be required to present a current, government-issued form of ID that includes a photo such as one of the following:

  • Passport
  • Identity Card
  • Driving License

A webcam photo will be taken of your photo ID and of your person. If they do not match in iSQI’s opinion this may lead to an invalidation of your exam.

Behavior during the exam

  • Breaks are not allowed during the exam for any reason.
  • You are not allowed to talk during the exam.
  • You are not allowed to use a telephone or mobile phone, neither having phone calls nor receiving text messages etc. during the exam.
  • You may not receive any assistance to answer the questions.
  • You are not allowed to copy or record questions from the exam and it’s strictly forbidden to share details without any exception.
  • By taking this exam, you acknowledge that you will be continuously monitored, and you have no right to privacy at your current location during exam delivery and that you waive any and all claims asserting a right to privacy.

Start your FLEX exam

1. Access the Remote Proctor NOW System

Use of Internet Explorer and installed Flash is mandatory. Go to: www.myrpinstall.com
Start System Check – Follow the on-screen prompts to confirm your computer meets the requirements to use the Remote Proctor NOW system
Click on the Windows or MAC icon to download the required software
Run the application by selecting Run – In the “Application Warning” window, select Run then wait for the application to finish downloading (once installed, the software will then launch automatically)

2. Select your Test

EXAM INFORMATION Pick Your Organisation: International Software Quality Institute Pick Your Exam Teacher/Sponsor: ISQI Flex Pick Your Exam: [CAE] [TMMi] [CABA] [CMAP] [CPPM] [FLEX Demo] TEST TAKER INFORMATION First Name: Your First Name Last Name: Your Last Name Email: XXXX@XXX.XXX Phone No: Your Phone Number
If finished click Next

3. Payment

Choose the payment method "Redeem Payment Token" and insert your voucher code.
Click Next and follow the instructions.

4. Verify your Identity

Scan your room and desk using your webcam
Take a clear picture of yourself
Take a clear picture of your valid Photo ID (Government issued ID)

5. Complete your Test

Click OK on the 5-minute timer alert (allows 5 minutes to enter password) (Note: The amount of time varies by organization)
Login with this account: PARTICIPANT LOGIN User Name: XXXXX Password: XXXXX
Your exam will be listed. Click on the green arrow button to start your exam.
Login in the Monitor by yourself: MONITOR LOGIN Monitor Name: Monitor Monitor Password: click the Insert Exam Password button (very top of the screen)
Complete the assigned test.

6. Exit Program

Click the X on the top-right of the screen, and select End Exam and Exit Program
IMPORTANT: Although you have submitted and finalized the exam, the system will still continue recording until you exit from the program.

How can I book an iSQI exam at a Pearson Vue Test Centre?

To book an iSQI exam at a Pearson Vue testcenter go to Pearson Vue and create a Pearson Vue on-line account. It may take up to 24 hours to activate your account; Pearson VUE will confirm by email when your account is available.

If you do not see the iSQI exam on Pearson Vue or at the test centre you choose contact us.

After you schedule your exam, Pearson VUE will send a confirmation email with the date and time, the test centre address, phone number and location details.

You will be able to pay for your exam via the Pearson website using a credit card.

You can also order a Pearson Vue exam voucher selecting the relevant certificationon our website and select “Testcenter” exam. The voucher is redeemable on the Pearson Vue website

(You will need need to create an account at Pearson Vue as already described above).

How do I change or cancel my exam booking at a Pearson Vue Test Centre?

If you would like to change the date, time or location of your exam or cancel it, log in your Pearson VUE profile.

You cannot cancel or change your exam booking via the Pearson Vue website if it is less than 48 hours until the exam. In this case, contact Pearson VUE customer service.

You cannot cancel or change your exam booking if it is 24 hours or less to the exam. Unfortunately the exam fee will not be refundable (this is not negotiable as the test centre will not be able to rebook your exam time and a cost will be incurred by iSQI).

How can I check if there a Pearson Vue Test Centre close to me?

There are over 5,200 Pearson Vue test centres around the world. You can check what test centre is closest to you by clicking here and follow the link “Find a test center” on the left of the page.

I am having difficulty booking my iSQI® exam with Pearson Vue, who can help?

We recommend to go straight to the Pearson Vue iSQI® Home Page at Pearson Vue.

If you need to reset your Pearson Vue username or password login to your account and follow the links.

To cancel or rebook with more than 48 hours until your exam takes place login to your account to make the change. If your exam is within 48 hours or less, call Pearson Vue’s customer service team www.vue.com/isqi/contact/.

If you have a technical fault with your login or need information about a test centre, contact Pearson Vue’s customer service team www.vue.com/isqi/contact/.

If you have a query about extra-time or other reasonable adjustments, pre-requisites or if you cannot find the iSQI exam you want to take contact us.

I am a training provider/employer can I buy Pearson Vue vouchers in bulk?

Yes, contact us to discuss your requirements or go to the certification that you require and buy through the iSQI shop.

I have lost my iSQI certificate can I get a replacement?

We can offer an electronic copy of your certificate if your exam was not prior May 2014. If you need a paper copy there will be a charge. Contact us for information.

Can I change the name on my certificate?

Contact us and we will arrange for the name change once we have verified the necessary documents. There will be a charge applicable.

I am ISTQB® Certified – how can I arrange for my details to go onto the ISTQB® Successful Candidate Register (SCR)?

Please contact us and we will send you a link to the consent form. There will be a charge if you took your exam before 1st January 2017.

I am IREB® Certified – how can I arrange for my details to go onto the IREB® CPRE Registry?

Please register at the IREB CPRE register form. You will need to give consent and have your certificate available.

I am a training provider – how can I work with iSQI?

iSQI are a global exam provider. We have agreements with multiple qualifications Boards (including ISTQB®, IREB®, ISPMA, DASA, LSSA, UXQB®) to deliver exams. We are also able to advise on accreditation (known as registration or recognition for some Boards).

 For training providers wishing to offer ISTQB® training courses, we are able to offer support for accreditation of English language materials through the UK Testing Board. (UKTB). We also support accreditation with the BNTQB (Belgium and Netherlands Testing Board). Contact us for more information.

We offer exams via the Pearson Vue network and can offer vouchers. We are also able to provide exams after a training course (paper or on-line). We have a network of invigilators around the world trained to ensure so you and your customers the best service and confidence in the certification process.

For some of our certifications we have centralised course materials under license e.g. iSQI Certified Agile Tester and Scrum Master Pro.

My organisation is a qualification body who offer/want to offer a certification scheme; how can we work with iSQI® to become my exam delivery provider?

iSQI are an internationally recognised certification body offering exam delivery and certification services to multiple qualifications boards. We are trusted to ensure the highest standards of integrity, security and management of exams and the certification process. iSQI are ISO 17024 and ISO9001 certified. Contact us to discuss how we can offer your exams through our global channels.

How does iSQI work with the ISTQB® and the local ISTQB® Member Boards?

ISTQB® is an important partner for iSQI; we provide examination delivery services to multiple ISTQB® Member Boards across the world. We offer ISTQB® Paper-Based Exams in 33 countries worldwide and provide on on-line test centre ISTQB® exams at more than 5,200 Pearson VUE test centre locations worldwide.

How can I become an invigilator for iSQI?

Contact us and we will advise you about the process and for some training. You will need to take a short on-line assessment after studying our invigilation guide. You will also need to sign an agreement to ensure confidentiality of the exams.

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