TMAP® Quality for cross-functional teams

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TMAP® Quality for cross-functional teams

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In today’s IT world cross-functional teams are expected to deliver business value with the right quality at speed. TMAP® supports this new way of working towards built-in quality which goes beyond just testing.

The internationally recognised TMAP® Quality for cross-functional teams certification attests all people in a high-performance IT delivery team, such as in DevOps or Scrum, the required knowledge and skills that are important for building quality in their IT system and gaining confidence that the pursued business value can be achieved.

Further information can be found at

How do I obtain the certification?

To be certified you must pass the TMAP® Quality for cross-functional teams exam.

You can prepare for the TMAP® Quality for cross-functional teams exam by attending a training course with a recognised training provider; participants will have relevant content and topics clearly explained and taught to them.

The syllabus covers the basics to get knowledge with the following QA & testing subjects:

  • The VOICE model for achieving business value by IT delivery
  • IT delivery models, especially DevOps
  • Cross-functional teams and continuous quality engineering
  • The whole-team approach and relevance for Dev and Ops people
  • QA & testing topics such as: * Reviewing and pull-requests * Continuous improvement and metrics
  • Continuous everything, test automation and CI/CD pipeline
  • Total cost of quality
  • Indicators, reporting and alerting
  • Quality measures
  • Personal, interpersonal and team skills
  • Test varieties (performance -, usability -, security testing and more)
  • Experience-based testing: exploratory testing and mob testing
  • Test design: boundary value analysis, path coverage, condition oriented testing, code coverage and mutation testing.

For anyone wishing to self-study, the exam is available on Pearson Vue as well as FLEX exam. You can test your knowledge without obligation and free of charge before taking the exam by our online mock exam.

What are the entry requirements?

There are no specific requirements or required pre-certifications. Basic knowledge of information technology, working in teams and an Agile way of working is an advantage.

It is highly recommended to attend a training at a recognised Training Partner.

How does this certification benefit me?

With the TMAP® Quality for cross-functional teams qualification:

  • You will have an independent, internationally recognised certification as proof of expertise in the field of QA and testing
  • You will learn about IT delivery models, especially DevOps, and the whole-team approach and relevance for Dev and Ops people
  • You will have the opportunity to gain further certificates

Who is this certification for?

This certification is aimed at anyone who is a member of a cross-functional team in any role.

It is particularly suitable for:

  • business analysts
  • product owners
  • developers
  • operations people
  • quality engineers
  • testers
  • users
  • scrum masters
  • agile coaches
  • release train engineers
  • etc.

What other certifications can you recommend?

The certification TMAP® Quality for cross-functional teams” is the first of three TMAP modules and provides the knowledge necessary for the other three certifications

Further information can be found at


Data sheet

Sogeti Nederland B.V.
Exam questions
Minimum score
66 %
Examination Time
60 min
It is highly recommended to attend a training at a recognised Training Partner.
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